Shipping policy
Alberta
- Orders under $99 (before tax): $10 shipping
- Orders $99+ (before tax): Free shipping
- Note: Gift cards do not count toward free shipping.
British Columbia & Saskatchewan
- Orders under $125 (before tax): $12 shipping
- Orders $125+ (before tax): Free shipping
- Note: Gift cards excluded from total.
Manitoba, Ontario & Quebec
- $0 – $49.99 (before tax): $15 shipping
- $50 – $149.99 (before tax): $12 shipping
- $150+ (before tax): Free shipping
- Note: Gift cards excluded from total.
Rest of Canada
- $0 – $99.99 (before tax): $20 shipping
- $100 – $199.99 (before tax): $15 shipping
- $200+ (before tax): Free shipping
- Note: Gift cards excluded from total.
When Will My Order Ship?
- Orders ship within 72 hours of being received.
- All orders are shipped from Nisku, Alberta via Purolator or Canada Post.
- Delivery times may vary depending on your location:
| Destination | Estimated Delivery Time |
|---|---|
| Northern B.C. | 4–5 business days |
| Lower Mainland | 3–4 business days |
| Alberta/Saskatchewan | 2–3 business days |
| Rest of Canada | 4–10 business days |
My Package Says Delivered, But I Don't Have It?
- Your package may be delivered to a community mailbox—check there first.
- If your tracking shows "Delivered" but the item isn’t found, please contact Canada Post directly with your tracking number.
- SJ Essential Collection is not responsible for lost or stolen packages.